The Hangout

Connect with others. Get mental health support. Find opportunities.

It’s a place where you can meet other people, access mental health support, find volunteering opportunities, and get involved in groups that could really help boost your wellbeing.

The Hangout is for anyone aged 11-17.

We do a lot of things around young people’s mental health and wellbeing. We don’t like it when young people are just told what they need, or that there’s something ‘wrong’ with them. For us, it’s really important to actually listen to people, hear what they’re telling us, and work with each person to figure together out what things will actually help.

We’re also big on connection, because we know that isolation can be a really difficult thing for wellbeing. That’s why as well as mental health support, The Hangout has groups and other ways for you to meet people.

What’s there?

Drop-in mental health support
Scheduled mental health support (if you’d prefer to make an appointment)
Wellbeing groups
Creative groups and activities
Volunteering opportunities

Sounds good. What do I need to do?

In Cardiff and the Vale

We’re open 3pm – 9pm Monday to Friday, 12pm – 6pm for prebooked sessions Saturday and Sunday. For most things, you can just turn up and ask anything you want to know.

Mental health support: anyone that feels like they need some support can come and talk to us, and together we’ll work out what to do next.

Wellbeing groups, creative groups, or volunteering: come and talk to us about what’s happening when, or get in touch using the details below.

If you’d find it easier to make an appointment for anything we do, that’s fine too. Email us at hangout@platfform.org and we’ll be in touch.

Getting some mental health support from a different service? The person you’re working with there can also contact us; just send them this page.

How do I get there?

26-28 Churchill Way, Cardiff CF10 2DY

You can see it in Google Maps here

3A Tynewydd Road, Barry CF62 8HB

You can see it in Google Maps here

How do I get in touch?

You can come see us Monday – Friday 3pm – 9pm and Saturday and Sunday 12pm – 6pm for pre-arranged appointments.

If you want to make an appointment for one-to-one support, please email hangout@platfform.org

Or call

Cardiff 07811375417

Barry 07385668053

Who’s running it?

We’re Platfform, a mental health charity and The Hangout is funded by the Cardiff and Vale University Health Board.

We work closely with other services run by Cardiff and Vale University Health Board that support young people. This means that we’re able to talk to each other to make sure that you receive the best support possible. We might share information with other services if we think that it’ll help you or if you want us to, but we’ll never share with anyone that doesn’t need to know. You can read more about how we share information in our data sharing leaflet.

For mental health service staff

If you’re working with a young person aged 11-17 that you’d like to refer to us, you can do so via hangout@platfform.org

In Swansea and NPT

Where to find us

Platfform HQ Beaufort House, Beaufort Road, Morriston, Swansea, SA6 8JQ

We’re open 3.30pm – 7.30pm Monday – Thursday for drop in support. For most things, you can just turn up and ask anything you want to know.

For mental health support, anyone that feels like they need some support can come and talk to us, and together we’ll work out what to do next. You can pre-book a 121 appointment or just turn up on the day and ask for one.

For wellbeing groups, creative groups, or volunteering, we run different things on different days and they are split by age group to best support our young people. Mondays and Wednesdays are for 11-13 year olds, while Tuesdays and Thursdays are for 14-17 year olds. Get in touch to find out what’s happening when, or see our Swansea NPT Hangout Timetable for more information.

Prefer to plan ahead?

If you’d find it easier to make an appointment for anything we do, that’s fine too. Get in touch with us on SwanseaHangout@platfform.org and we’ll be in touch!

If you’re getting some mental health support from a different service, the person you’re working with there can also contact us; just send them this page.