Support at home
If you’re struggling with tenancy issues or feel like you need support with keeping your home we might be able to help.

We provide support in the areas below, referral processes vary – please contact local offices directly.
Blaenau Gwent
Gwent Office
Unit 2C Foxes Lane
Oakdale Business Park
Oakdale
Blackwood
NP12 4AB
T: 01495 245802
E: connect@platfform.org
Torfaen
Pontypool Indoor Market
2nd Floor, Jubilee Building
Crane St
Pontypool
NP4 6LY.
T: 01495 760390
E: torfaenteam@platfform.org
Find out more: drop-in locations and services in Torfaen.
Caerphilly
There is a designated family worker within this service who works with parents experiencing difficulties with their mental health to manage their parental, family and tenancy responsibilities. For more information contact:
Gwent Office
Unit 2C, Foxes Lane
Oakdale Business Park
Oakdale
Blackwood
NP12 4AB
T: 01495 245802
E: connect@platfform.org
Swansea
We operate two projects in Swansea:
- Support over seven days a week with an out of hours support line available during evenings and weekends.
- Support during office hours (9-5).
Referrals can be made via the Oasis Gateway and accommodation is specifically for people who are care managed by the Community Mental Health Team. For more information please contact:
Swansea Office
Beaufort House
Beaufort Road
Swansea
SA6 8JG
T: 01792 763350
E: connect@platfform.org
Neath Port Talbot
We operate two projects in Neath port Talbot:
Care Managed Service
We run a care-managed service offering support to meet housing and mental health needs.
We also manage properties for a housing associations, where we provide support for up to two years, with a view to see people become fully independent within their communities.
Referrals for this service can be made by Care Managers, who can refer directly to the Project Coordinator.
Tenancy Support
Neath Port Talbot Office
Beaufort House
Beaufort Road
Swansea
SA6 8JG
T: 01792 763340
E: connect@platfform.org
Vale of Glamorgan
For housing-related supported and advice in the Vale, please contact the number below so we can connect you to the right team.
T: 01446 732494
E: connect@platfform.org
Merthyr Tydfil
Red House
Old Town Hall
High Street
Merthyr Tydfil
CF47 8AE
T: 01685 700661
Email: connect@platfform.org
Bridgend
The service runs 7 days a week, 365 days a year. We work with people to help them manage and overcome anxiety, loneliness and distress.
T: 01656 647722
E: connect@platfform.org