Support at home

If you’re struggling with tenancy issues or feel like you need support with keeping your home we might be able to help.

We provide support in the areas below, referral processes vary – please contact local offices directly.

Blaenau Gwent

Gwent Office
Unit 2C Foxes Lane, Oakdale Business Park, Oakdale, Blackwood, NP12 4AB
T: 01495 245802
E: connect@platfform.org

Torfaen

Pontypool Indoor Market
2nd Floor, Jubilee Building
Crane St
Pontypool
NP4 6LY.
T: 01495 760390
E: torfaenteam@platfform.org

Find out more: drop-in locations and services in Torfaen.

Caerphilly

There is a designated family worker within this service who works with parents experiencing difficulties with their mental health to manage their parental, family and tenancy responsibilities. For more information contact:

Gwent Office
Unit 2C, Foxes Lane
Oakdale Business Park
Oakdale
Blackwood
NP12 4AB
T: 01495 245802
E: connect@platfform.org

Swansea

We operate two projects in Swansea:

  • Support over seven days a week with an out of hours support line available during evenings and weekends.
  • Support during office hours (9-5).

Referrals can be made via the Oasis Gateway and accommodation is specifically for people who are care managed by the Community Mental Health Team. For more information please contact:

Swansea Office
Beaufort House
Beaufort Road
Swansea
SA6 8JG
T: 01792 763350
E: connect@platfform.org

Neath Port Talbot

We operate two projects in Neath port Talbot:

Care Managed Service

We run a care-managed service offering support to meet housing and mental health needs.

We also manage properties for a housing associations, where we provide support for up to two years, with a view to see people become fully independent within their communities.

Referrals for this service can be made by Care Managers, who can refer directly to the Project Coordinator.

Tenancy Support

Neath Port Talbot Office
Beaufort House
Beaufort Road
Swansea
SA6 8JG
T: 01792 763340
E: connect@platfform.org

Vale of Glamorgan

Vale of Glamorgan Office
9a Tynewydd Rd
Barry
Vale of Glamorgan
CF62 8HB
T: 02920 895250
E: connect@platfform.org

Merthyr Tydfil

Red House
Old Town Hall
High Street
Merthyr Tydfil
CF47 8AE
T: 01685 700661
Email: connect@platfform.org

Bridgend

The service runs 7 days a week, 365 days a year. We work with people to help them manage and overcome anxiety, loneliness and distress.

Bridgend Team
2nd Floor
Derwen House
2 Court Road
Bridgend
CF31 1BN
T: 01656 647722
E: connect@platfform.org

If you’re experiencing tenancy issues or need support with keeping your home please get in touch with your local office.