Support at home
If you’re struggling with tenancy issues or feel like you need support with keeping your home we might be able to help.
We provide support in the areas below, referral processes vary – please contact local offices directly.
Blaenau Gwent
Gwent Office
Unit 2C Foxes Lane
Oakdale Business Park
Oakdale
Blackwood
NP12 4AB
T: 01495 245802
E: connect@platfform.org
Torfaen
Pontypool Indoor Market
2nd Floor, Jubilee Building
Crane St
Pontypool
NP4 6LY
T: 01495 760390
E: torfaenteam@platfform.org
Find out more: drop-in locations and services in Torfaen.
Caerphilly
There is a designated family worker within this service who works with parents experiencing difficulties with their mental health to manage their parental, family and tenancy responsibilities. For more information contact:
Gwent Office
Unit 2C, Foxes Lane
Oakdale Business Park
Oakdale
Blackwood
NP12 4AB
T: 01495 245802
E: connect@platfform.org
Swansea
We operate two projects in Swansea:
- Support over seven days a week with an out of hours support line available during evenings and weekends.
- Support during office hours (9-5).
We work with people who come to us:
- following a referral from Tenancy Support Unit – you can Request help from the Tenancy Support Unit – Swansea and information or ring the team directly on 01792 774360 or email tsu@swansea.gov.uk
Tenancy Support Unit can help with a number of areas relating to your housing. The service is free and available to anyone over the age of 16 who lives within the City and County of Swansea, there is more information available on their website Tenancy Support Unit – Swansea
- via the Oasis Gateway when accommodation is specifically for people who are care managed by the Community Mental Health Team.
For more information about our work please contact:
Swansea Office
Beaufort House
Beaufort Road
Swansea
SA6 8JG
T: 01792 763350
E: connect@platfform.org
Neath Port Talbot
Floating Support
- Support provided during office hours ( 9am-5pm) with an out of hours support line available during evenings and weekends.
We manage some properties on behalf of a registered social landlord, where we can provide a higher level of support up to two years to ensure people are ready to move on and manage their own home.
All referrals come via NPT Gateway:
- following a referral from NPT Housing Support Gateway – you can email the team for information and request a referral form housingsupportgateway@npt.gov.uk
For more information about our work please contact:
Neath Port Talbot Office
Beaufort House
Beaufort Road
Swansea
SA6 8JG
T: 01792 763340
E: connect@platfform.org
Vale of Glamorgan
For housing-related supported and advice in the Vale, please contact the number below so we can connect you to the right team.
T: 01446 732494
E: connect@platfform.org
Bridgend
We provide emotional support through:
- Listening and talking about things people may find difficult
- Learning to better understand each person’s mental health
- Physical wellbeing through activities like cycling, walking or the gym
Available every day of the year, 9am-9pm Monday to Friday and 9-5 weekends with an out of hours support line.
Please contact us:
T: 01792 763350