Six years ago I said that we, as a sector, were complicit in propping up systems that were not just failing people, but in some cases actively doing harm. At the time, we were still Gofal. We had decades of experience, a strong reputation, and a clear place within the…

As we hurtle through February, and the Christmas break becomes a fading distant memory, this is the time of the year when I do a little bit of looking back – and lots of looking forward.

Kindness on its own doesn’t quite cut it for me. It glosses over the really tough stuff. The pain, the poverty, the generational unemployment, abuse, violence and structural inequality that many people face every day.