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Your local drop-in

Many of our local teams run drop-in sessions offering free advice and support.

If you’re struggling with your mental health and it’s affecting your housing or benefits, please call in at a drop-in or contact your local team below.

You’ll receive a warm welcome.

We can help with setting up new tenancies, liaising with landlords and authorities, working with you on applications and appeals, and finding ways you can improve your mental health.

You can make a start by visiting one of our drop-in hubs. If you visit during the times listed at the locations below, you will be able to chat to a member of staff in confidence.

Blaenau Gwent

Mondays
10am to 12pm: Tredegar Library at 10 Iron St, Tredegar NP22 3RJ
10am to 12pm: Housing Advice Centre at 20 Church St, Ebbw Vale NP23 6BG
1pm to 3pm: Cefn Golau Together at Community House, 87 Attlee Way, Tredegar, NP22 3TD

Wednesdays
10am to 12pm: Housing Advice Centre at 20 Church St, Ebbw Vale NP23 6BG

Fridays
10am to 12pm: Housing Advice Centre at 20 Church St, Ebbw Vale NP23 6BG
10am to 12pm: Abertillery Youth Centre at Station Hill, Abertillery NP13 1UJ
10am to 2pm: Abertillery Jobcentre at Portland Street, Abertillery NP13 1YG

Gwent Out of Work Services
You can also contact our Gwent Out of Work Services team by email at gwentoows@platfform.org or visit our Platfform for the Community Facebook page where you can message the team for information around local community support and advice.

For more information, get in touch:

Email: BG@platfform.org
Tel: 01495 241040/241020

Caerphilly

Mondays (first of the month) from 10am to 1pm:
Phillipstown Community House, 9-10 Penrhyn Terrace, New Tredegar NP24 6BG

Tuesdays (bi-weekly) from 10am to 1pm
Rhymney Library, Victoria Road, Rhymney, Llechrhyd NP22 5NU

Tuesdays from 9.30am to 11.30am
Salvation Army, High Street, Caerphilly CF83 4GG

Tuesdays (bi-weekly) from 11am to 1.30pm
TLC Café, 76 Elm Drive, Risca, Newport NP11 6HJ

Wednesdays (bi-weekly) from 10am to 1pm
Bargoed Library, Hanbury Chapel, 6A Hanbury Road, Bargoed CF81 8QR

Wednesdays (bi-weekly) from 11am to 1pm
St Peter’s Church, School Street, Bargoed CF81 9GY

Thursdays from 10am to 1pm
White Rose Resource Centre, Cross Street, Elliots Town, New Tredegar, Caerphilly NP24 6EF

Thursdays from 10am to 1pm
Caerphilly Library, 2 The Twyn, Caerphilly CF83 1JL

Thursdays from 10am to 1pm – Warm Welcome

Information and advice from Platfform housing and wellbeing teams
Free warm packs
Complimentary breakfast pastries, fresh fruit, coffee, tea
Free clothes rail from Perfect Fit
Free toiletries & books

Gilfach Bargoed Community Centre, Heol Pencarreg, Bargoed CF81 8QD

For more information, get in touch:

Email: caerphillyenquiries@platfform.org

Gwent Jobcentre Plus drop in sessions:

First Monday of the month from 10.30am to 12pm
Blackwood Jobcentre Plus, Vision House, High Street, Blackwood NP12 1BE
Pontypool Jobcentre Plus, Park Road, Pontypool NP4 6XQ

First Tuesday of the month
Ebbw Vale Jobcentre Plus, Crown Buildings, Civic Centre, Ebbw Vale NP23 6XG
Caerphilly Jobcentre Plus, Castle Street, Caerphilly CF83 1UA
Cwmbran Jobcentre Plus, Gwent House, Fifth Floor, Gwent Square, Cwmbran NP44 1PL

First Thursday of the month
Newport Gwent Jobcentre Plus, 2-6 Charles Street, Newport NP20 1JR
Abergavenny Jobcentre Plus, Newbridge House, Tudor Street, Abergavenny NP7 5EF

First Friday of the month
Bargoed Jobcentre Plus, Units 3&4 Lowry Plaza, Hanbury Road, Bargoed CF81 8QT

For more information, get in touch:

Email: gwentoows@platfform.org

Neath Port Talbot

Every other Friday commencing 4 July 2025 from 10am to 12pm:
Gwaun Cae Gurwen Community Centre, Cemetery Road, Ammanford SA18 1PS

Every other Tuesday commencing 8 July 2025 from 10am to 12pm:
Sandfields Library, Sandfields, Port Talbot SA12 6TG

For more information, get in touch:

Email: nptgroup@platfform.org

Rhondda Cynon Taf

Tuesdays from 10am to 1pm – Platfform housing and tenancy support
51 Rhos Dyfed, Aberdare CF44 6JA

For more information, get in touch:

Email: rctteam@platfform.org
Tel: 01685 875508

Swansea

Mondays from 11.30am to 1.45pm
Matt’s Café, High Street, Swansea SA1 1LW

Every other Tuesday from 11am to 2pm
People Plus, 1^st Floor 8-11 Caer St, Swansea SA1 3PP

Wednesdays from 11am to 1pm
The Swansea Wellbeing Centre, Walter Road/Burman Street, Swansea SA1 5PQ

Swansea Pathways to Work:
You can also contact our Swansea Pathways to Work team by email at pathwaysswansea@platfform.org or visit our Platfform for the Community Facebook page where you can message the team for information about local community support and advice.

For more information, get in touch:

Email: connect@platfform.org
Tel: 01792 763350