Why Platfform?
We’re a supportive team where people can be their whole selves – and we’re part of a wider social movement for positive change.
A social movement
We are working to make a real, tangible difference in communities every day – and to change the way we understand mental health. We’re offering people safe places in a crisis, giving young people a voice in the services that support them, and influencing policies to build a better future.
At Platfform, you can end each day knowing that you’ve done something real, and that you’re a genuine part of a happier future for people across the UK.
Over 13,000 people supported last year.
Across our Crisis Prevention and Home work, more than 75% of people reported improved mental health, and feeling safer within their homes and communities. For children, young people and families, 90% said their mental health improved, and 98% felt that we genuinely listened to the things they were trying to tell us.
I have never been anywhere like this. I was nervous, but all staff showed me kindness. I was afraid of being judged but no - they saw me as a person — Guest at a Platfform crisis support house
A ‘be your whole self’ work culture
We don’t just say it, we do it. We’ve been working hard over the last three years to transform our internal culture from ‘good enough’ to one where we lead by example. It’s an ongoing process, but we’d be excited to have you as part of it.
Our services work to support human beings, with everything that means. So our internal culture is based on the same approach – flexible, human, and with access to mental health support.
When you’re dealing with something as complex as mental health, everyone’s backgrounds and experiences give a different perspective. And that’s why our differences genuinely make us stronger – and why it’s so important to us that we welcome everyone, and that we can each bring everything we are to our work.
We have also achieved the Investors in People Gold Standard (re-awarded 2024) and we are signatories to the Mindful Employer Charter.
“My favourite thing about working at Platfform is the organisational culture and how staff are treated. I’ve worked with many organisations, and it is the first time I’ve worked in an environment where everyone cares for each other and their own unique needs” – Chrissie, Business Development team
Employee benefits
- Access to mental health support from trusted and proven counsellors and therapists
- Good annual leave allowance: for full time, this is 26 days per year + bank holidays, so around 34 days) with an additional day added per year for the first 4 years, and length-of-service increases beyond that.
- Enhanced maternity, paternity, and adoption leave
- Pension enrolment and contribution of 6.5%
- Discounted cash back health care scheme with Healthshield
- Flexible and hybrid working
- Learning & development plans
- Opportunity to join groups such as EDI group and Staff forum, to be an even greater part of shaping our mission
- Union recognition
You may be interested in
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Our Manifesto for Change
We’re calling for an evolution in the way that mental health is understood and treated. Read about our recommendations in our Manifesto for change.
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This is us
Our team is made up of trustees, employees and volunteers from all walks of life that each have a passion for sustainable wellbeing for all.
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An evolution: towards a holistic and social justice understanding of mental health
We have outgrown the story that people having a tough time with their mental health are just experiencing the fate of biology, genetic potluck and lacking ‘personal resilience’. If we understand that distress and mental health is not rooted in disease and pathology then it makes no sense to construct our understanding from this starting point.
