Family support

What you can do if a young person you know is experiencing difficulties with their mental health.

Stress Management for Parents

Family life can be both rewarding and challenging in equal amounts.

We can all face periods of stress which can sometimes make sustaining family life and our own wellbeing difficult.  Our Senior Training Officer has designed a stress management course for parents to offer support and tools to help navigate the daily pressures that family life and relationships can sometimes bring.

We know that every person and each family is unique and that stress can affect us all at different times and in different ways. This course aims to explore what stress is and how it shows up in your life, how to manage stress and create day to day routines that will lessen the negative impact on you and your family as a whole.

Access the course here. [COMING SOON]

How to support children and young people

We may not be able to protect children or young people from challenges with their mental health or feelings of overwhelm, but we can help them to find and develop positive ways to manage and make sense of what they’re experiencing.

Here’s some information on how you can help a young person who is experiencing difficulties with their mental health. 

If you are extremely worried about a child or young person’s mental health visit our information on what to do in a crisis. 

For more support

Young Minds: the mental health charity, has a dedicated, confidential helpline for parents. Call them on 0808 802 5544 (9.30am-4pm Monday to Friday) or visit their website here.

Young Minds also offers a text service for young people in crisis. Text the YoungMinds Crisis Messenger, for free 24/7 support across the UK if you are experiencing a mental health crisis. If you need urgent help text YM to 85258. All texts are answered by trained volunteers, with support from experienced clinical supervisors.

FRANK, visit the website if you are worried about a child’s exposure to drugs. You can also call their helpline on 0300 123 6600 (available 24/7).

Family Lives is a charity specialising in families. You can call their confidential helpline on 0808 800 2222 (9am-9pm Monday to Friday, 10am-3pm Saturday to Sunday). You can also visit their forums.

PAPYRUS: For people under 35 and those supporting them Papyrus HOPEline 0800 068 4141 (Mon-Fri 10am-10pm Sat-Sun 2pm-10pm and bank holidays 2pm–5pm text 07786 209 697

Childline: offering an array of support around mental health and related issues including information and advice.  Call 0800 1111 for free for anyone under 19 in the UK. View their mental health resources here.

C.A.L.L. Helpline: offering emotional support and information on mental health and related matters to the people of Wales. If you live in Wales call 0800 132 737 (open 24/7) or text word ‘help’ to 81066.


Support at home – Caerphilly

Our support at home projects in Caerphilly offers a designated family worker who works with parents experiencing difficulties with their mental health to manage their parental, family and tenancy responsibilities. For more information contact:

Gwent Office
Unit 2C Foxes Lane
Oakdale Business Park
Oakdale
Blackwood
NP12 4AB
T: 01495 245802
E: support@platfform.org