It’s time for real change in Wales; for us to hear the voices of activists, people with lived experience of poor mental health, and staff within the system who have seen things not working. For their tireless campaigning to be reflected and enshrined in Government intent – and for that intent to turn into tangible action.

Positive relationships have been talked about for a long time in housing and support. It’s not a new idea. However, with each year we see more often that our systems get in the way of building positive relationships.

If a kindness lens helps us reflect more compassionately on our own motives for being and doing then that can bring enlightenment, which can, in turn, motivate change, it has for me.

Language is the most powerful tool we have. Let’s use it well.